Effective Date: July 21, 2025
At EarthLabs, we are committed to delivering your orders promptly and securely. Please review the policy below to understand our shipping practices, limitations, and your responsibilities as a customer.
Processing Time
- Order Handling: All orders are processed and shipped within 2 business days after confirmed payment. Orders placed after 2:00 PM (local warehouse time) will be processed on the following business day. Please note that processing times may be extended during holidays or periods of high demand.
Shipping Rates and Offers
- Free Shipping: We offer free standard shipping on all domestic orders over $150. This offer applies only to standard shipping methods. Expedited or priority shipping options are available at additional cost and can be selected at checkout.
Shipping Restrictions
- Service Area: We currently ship exclusively within the United States. We do not offer international shipping or delivery to U.S. territories.
- Address Limitations: We are unable to ship to P.O. Boxes, APO/FPO addresses, or third-party logistics providers (e.g., freight forwarders). Please ensure your shipping address is a valid residential or business location.
Incorrect Shipping Information
- Customer Responsibility: You are responsible for providing accurate and complete shipping details. If a package is returned due to an incorrect or incomplete address, you will be responsible for the reshipping costs. We recommend double-checking all address fields at checkout to avoid delivery issues.
Contact Information
If you have any questions or concerns about this Shipping Policy, please reach out to us:
Email: moglobalpartners@gmail.com